How we protect Lahez and your data using layered technical and organisational measures.
We implement multiple layers of security to protect your data.
Strong encryption for data in transit (TLS) and protection of stored data using industry-standard practices
Regular automated backups with disaster recovery procedures
Role-based access control; multi-factor authentication for privileged access where enforced, and strong sign-in verification (such as email one-time codes) where used
Security monitoring, alerting, and logging to help detect and respond to threats
Our infrastructure is built with security-first principles:
Our approach to security incidents follows the phases below, with documented procedures and ongoing improvement:
Automated threat detection and alerting systems
Rapid containment of security incidents
Quick recovery and restoration of services
Post-incident analysis and security improvements
We actively manage security vulnerabilities through:
We encourage responsible disclosure of security vulnerabilities.
Security Email: security@whiks.com
Recommended security practices for our users:
Use unique, complex passwords for your accounts
Use sign-in verification or MFA where available for additional account security
Regularly update your devices and software
Be cautious of suspicious emails and links
If someone asks you to open Developer Tools (F12) and paste text into the console, do not do it. That is a common scam to steal access to your account.
For security-related concerns or to report vulnerabilities:
Email: security@whiks.com
Emergency Contact: +44 7988580234
Address:
WHIKS Ltd
128 City Road
London, EC1V 2NX
United Kingdom
Registered in England and Wales · Company number 17189817
Tel: +44 7988580234